Privacy Policy

Effective Date: October 21, 2025

At Sakura Cleaning UAE, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the data you provide when using our cleaning services in Dubai, United Arab Emirates. Written below is our Privacy policy where the “Company” Refers to SAKURA PETAL CLEANING L.L.C, a registered and licensed cleaning service provider operating in Dubai, UAE.

Confidentiality and Privacy

The Company recognizes the importance of privacy and confidentiality when providing cleaning services within residential and commercial premises. Clients entrust the Company with access to personal and private environments, and therefore the Company is committed to maintaining strict confidentiality standards. The following terms govern privacy and data protection obligations.

The Company guarantees privacy.

The Company is committed to protecting the privacy of all Clients and ensuring that services are delivered with professionalism, respect, and confidentiality.

Cleaning services often involve staff working within private homes, offices, and sensitive environments. The Company therefore takes reasonable measures to ensure that Client information, property, and personal matters are treated with the highest level of discretion.

Client data is confidential.

All Client information shared with the Company is considered confidential. This includes, but is not limited to:

 Client name, contact details, and address
 Booking schedules and service history
 Payment information and invoicing details
 Any personal or business-related information disclosed during service arrangements

The Company will not sell, distribute, or misuse Client information under any circumstances.

Information is used only for service purposes.

The Company collects and uses Client data strictly for legitimate operational purposes, such as:

 Confirming bookings and scheduling appointments
 Communicating service updates or changes
 Issuing invoices and processing payments
 Delivering cleaning services effectively and accurately
 Maintaining internal service records for quality control

Client data will not be used for unrelated marketing or shared with third parties except where required by law or necessary for service execution.

Staff must maintain discretion.

All Company staff members are expected to uphold strict confidentiality while working on Client premises.

Employees are trained to behave respectfully and are required to ensure that:

 Personal belongings and private information are not disturbed unnecessarily
 Conversations, observations, or details about the Client’s premises remain confidential
 Professional boundaries are maintained at all times
The Company takes confidentiality breaches seriously and may take disciplinary action against

staff who fail to comply.

Client premises details are not shared.

The Company and its employees shall not disclose any information about the Client’s property, lifestyle, business operations, or personal matters observed during service delivery.

This includes, but is not limited to:

 Property layout, security arrangements, or access details
 Client habits, schedules, or household activities
 Office operations, confidential documents, or business discussions
 Any sensitive or private matters encountered on-site

Such information remains strictly private and protected.

No photos or recordings without consent. The Company maintains a strict policy prohibiting photography, video recording, or any form of documentation of the Client’s premises without prior authorization.

Staff are not permitted to:

 Take photographs of rooms, furniture, or personal items
 Record videos during service delivery
 Share any images or media related to Client property This ensures complete privacy and trust.