Accessibility Statement

Effective Date: October 21, 2025

At Sakura Cleaning UAE, we are committed to ensuring accessibility, inclusion, and equal access for all individuals, including those with disabilities. Our goal is to provide a seamless and welcoming experience for all clients who use our luxury cleaning services—online, by phone, or in person in Dubai, United Arab Emirates.

1. Our Commitment

We strive to make our website, communication channels, and services accessible to everyone, regardless of ability or technology. We continuously work to enhance usability and adhere to the principles of accessibility by following recognized standards and guidelines.

2. Web Accessibility

Our website has been developed to align with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible for people with disabilities, including those who use assistive technologies such as screen readers, voice recognition software, or alternative input devices.

Features include:

Clear and consistent navigation structures.
High-contrast text and color combinations for readability.
Descriptive alt text for images and service icons.
Keyboard navigation compatibility.
Resizable text without loss of functionality.
Fully responsive design for mobile and desktop devices.

3. Service Accessibility

We are dedicated to providing accessible service experiences beyond our website. This includes:

Clear communication and scheduling methods via phone, email, or online booking.
Support for clients with hearing or speech difficulties via text-based communication.
Accommodations for special requests to ensure comfort and inclusivity during service visits.

4. Continuous Improvement

Accessibility is an ongoing effort. We conduct regular reviews and updates of our website and service processes to identify and address accessibility barriers. Our team receives training on inclusive communication and service standards to better serve all clients.

5. Feedback and Assistance

We welcome your feedback on accessibility and inclusivity. If you encounter any difficulty using our website or services, or if you have suggestions for improvement, please contact us directly:

[Your Company Name]
[Your Company Address, Dubai, UAE]
Email: [Your Contact Email]
Phone: [Your Contact Number]

We aim to respond to accessibility-related inquiries within 3 business days and take prompt action to resolve any barriers.

6. Legal Compliance

This accessibility statement is compliant with applicable UAE laws, including the UAE Federal Law No. 29 of 2006 Concerning the Rights of People of Determination, and aligns with globally recognized accessibility principles.